Privacy Policy
Last updated: February 5, 2026
1. Introduction
Eden Robotics Inc. ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, visit our website, or interact with our robotic systems.
2. Information We Collect
We may collect information about you in various ways, including:
Personal Data
Information you provide directly to us, such as:
- Name and contact information
- Email address
- Company name and job title
- Phone number
- Payment and billing information
Usage Data
Information automatically collected when you use our services:
- Device and browser information
- IP address and location data
- Usage patterns and preferences
- Interaction data with our robotic systems
Operational Data
Data collected from our robotic systems and teleoperator platforms:
- Robot performance metrics
- Task completion data
- Training and annotation data
- System logs and diagnostics
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Respond to your comments, questions, and requests
- Train and improve our AI and robotic systems
- Monitor and analyze usage trends and preferences
- Detect, prevent, and address technical issues
- Send promotional communications (with your consent)
- Comply with legal obligations
4. Data Sharing and Disclosure
We may share your information in the following circumstances:
- Service Providers: With third-party vendors who assist in providing our services
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- Legal Requirements: When required by law or to protect our rights
- With Your Consent: When you have given us explicit permission
We do not sell your personal information to third parties.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit and at rest
- Regular security assessments and audits
- Access controls and authentication mechanisms
- Employee training on data protection
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
7. Your Rights
Depending on your location, you may have certain rights regarding your personal information:
- Access and receive a copy of your data
- Correct inaccurate or incomplete data
- Request deletion of your data
- Object to or restrict processing
- Data portability
- Withdraw consent at any time
To exercise these rights, please contact us using the information provided below.
8. Cookies and Tracking
We use cookies and similar tracking technologies to collect and track information about your browsing activities. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of our services may not function properly without cookies.
9. Third-Party Links
Our services may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read the privacy policies of any third-party sites you visit.
10. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
11. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure appropriate safeguards are in place for such transfers.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
13. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Eden Robotics Inc.
Email: info@edenrobotics.ai